As the coronavirus (COVID-19) pandemic continues to unfold in Arizona and around the world, Governor Doug Ducey issued an executive order urging Arizonans to stay at home and requiring non-essential businesses to close. Financial institutions like Gateway Bank are considered essential and can remain open. However, we will be making a few changes for everyone’s health and safety.

As of April 1, 2020, our branch lobby will be temporarily closed.

If you’re an existing customer, you can still manage your banking via the drive-through, online banking portal, mobile app, Remote Deposit, and our fee-free, nationwide ATM network. In-person meetings are available by appointment. To schedule an appointment, call us at 480-358-1000. (Loan applications can also be submitted online. Visit this page to view the documentation checklist and online application.)

Almost all common banking tasks (managing your account, reporting a lost or stolen ATM card, resetting your online banking password, ordering checks, etc.) can be completed online or by phone. Visit our Help Center for details. If you still have questions or want to talk to someone on our team, feel free to contact us.

We apologize for any inconvenience these temporary changes may cause. Just like you, we are adapting as quickly as possible to keep our customers, our staff, and our community safe.

Stay well, and we look forward to seeing you in person again when this difficult time passes!