Privacy Policy

Collection of Personal Information

Financial companies choose how they share your personal information, but federal law gives consumers the right to limit some, not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the products or service you have with us. This information can include:

  • Social Security number
  • Account balances
  • Payment history
  • Transaction history
  • Credit history
  • Checking account information

Even when you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers’ personal information to run their everyday business. In the section below we list the reasons financial companies can share their customers’ personal information; the reasons Gateway Bank chooses to share; and whether you can limit this sharing.

Reason we can share your personal informationDoes Gateway Commercial Bank share?Can you limit this sharing?

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes - to offer our products and services to you



For joint marketing with other financial companies


We don't share

For our affiliates' everyday business purposes - information about your transactions and experiences


We don't share

For our affiliates' everyday business purposes - information about your creditworthiness


We don't share

For non-affiliates to market to you


We don't share

What we do

How does Gateway Commercial Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
For your increased security, Gateway Commercial Bank’s online banking product, Netteller, requires acceptance of a persistent web cookie when accessing your account information online.

How does Gateway Commercial Bank collect my personal information?

We collect your personal information, for example, when you:
- Open an account
- Pay your bills
- Apply for a loan
- Make deposits or withdrawals from your account
- Give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

How can I limit sharing of my personal information?

Federal law gives you the right to limit:
- Sharing for affiliates’ everyday business purposes – information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.



Companies related by common ownership or control. They can be financial and non-financial companies
- Gateway Commercial Bank has no affiliates.


Companies not related by common ownership or control. They can be financial and non-financial companies.
- Gateway Commercial Bank does not share with non-affiliates so they can market to you.

Joint marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.
- Gateway Commercial Bank does not jointly market.

COPPA (Children's Online Privacy Protection Act)

Gateway Bank does not knowingly collect personally identifiable information (PII) from children under the age of 13 or target children for collecting information through the Bank website.

The above excludes text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Log files and web statistics

Like most websites, we collect and use the data contained in server log files, which may include information about your IP address, Internet service provider, web browser, and browsing history.

We may also use third-party services (such as Google Analytics) to track additional aggregate information that may give us insights into how people are using our site to improve it in the future.

Web forms

For your convenience, this site includes forms that can be used to contact us directly, register for email lists, etc. These forms only gather the information you voluntarily provide. We then may use this information to contact you about matters related to our business, such as special offers, newsletters, etc.


We may use cookies to temporarily store certain information about your interactions with the site to allow other pages to use that information. This may include site preferences, login information, etc. Certain third-party utilities (such as Google Analytics) may also use cookies as part of their normal functionality.

Google DoubleClick DART cookies

We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (“interest based targeting”). The ads served will be targeted based on your previous browsing history. DART uses “non personally identifiable information.” It does NOT track personal information about you, such as your name, email address, physical address, telephone number, Social Security numbers, bank account numbers, or credit card numbers. You can opt out of this ad serving on all sites using this advertising by visiting //

You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings. However, this can affect how you are able to interact with our site, as well as other websites. This could include the inability to log in to services or programs.

SMS Marketing

Mobile terms of service can be found here.